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I got a car. My first car. And it was quite an experience getting it. As the days went by, the experience turned sour around every turn. I was tempted to blog about it but I had vowed to myself that I would not write anything in public till I get the car.

Like any serious shopping decision made, after more than a year of research, contemplation and personal budget analysis, I (we) decided that we cannot do without a vehicle of our own anymore. And part of that research was to find the right car at the right price. Ford India had released the Figo more than a year back and it seemed a perfect fit for our requirements.

We went on July 20 and booked our car at MPL Ford (Taramani branch), one of the dealers for Ford in Chennai. We were told that the average waiting period for the Figo is 20/22 days. August 10 was set as our delivery date.

I don’t want to write about all that happened separately. I captured it all in an email I sent to the Managing Director of Ford India, Michael Boneham

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